Aberdeen Airport Disabled Facilities

Facilities for those that require Special Assistance

To ensure a safe and enjoyable journey for all passengers, there are a number of Aberdeen Airport disabled facilities and services available which include:

  • A minicom which can be accessed by calling +44 (0)1224 725082.
  • Induction loops around the building, marked by the sympathetic ear symbol, to assist hard of hearing passengers with announcements.
  • Signage around the airport is in black on yellow, making it distinctive for partially sighted passengers.
  • Assistance with your journey is available on request by calling the information desk in advance on +44 (0)870 040 0006
  • There are disabled toilets throughout the building.
  • Special assistance help desk

Aberdeen airport disabled facilities make the journey through the airport much easier

Changing Places facilities

New facilities as of October 2018 have been opened on-site to make travel a little easier for those who find the airport environment challenging, within the departure lounge. New features include a height adjustable bench, electronic hoist, non-slip floor and privacy screens.

Reserved Seating Areas

There is a reserved seating area for disabled passengers. This area is fitted with induction loops for the hard of hearing, has additional space for wheelchair users to move around in, and arm rests on all the chairs.


There are a number of disabled parking spaces in the short-stay car park. These are clearly marked and are for badge holders’ use only.

Long-stay parking for disabled passengers is also located in the short-stay car park; it is important that you inform the parking attendants of the length of your stay on your arrival, to avoid you being charged short-stay parking rates.

Tips for Disabled Air Passengers

Make sure to check what arrangements and facilities are offered by a variety of airlines before you decide on a final booking. It is important to check whether special assistance costs extra within your ticket price.

Make sure to inform your airline surrounding your specific needs with plenty of time before you fly. Also it is important to let the airline know if you plan to stay in your own wheelchair rather than one provided by the company you’re flying with.

It is important to remember that you may be required to walk a bit further than anticipated, depending on the size of the airport and the distance to your gate for example. Once yo have booked your flight, contact the special assistance team at Aberdeen Airport on +44 (0)870 040 0006 to discuss how they can make your journey a little easier.

Our friends at Airport Parking Shop have produced a great range of both medically accurate and highly relevant articles surrounding various travel related issues with special assistances. Topics include Flying with autism, dementia, sensory impairment, diabetes, and stroke. For anyone who is looking to travel via an airport with these medial conditions, they are a great reference with some very handy tips!